Thank you for choosing our shopping platform. To ensure that you have a clear understanding of the entire process from placing an order to receiving the goods, we have formulated the following delivery policy. Please read it carefully before shopping.

1、 Delivery scope and timeliness

Our delivery services have covered major cities and rural areas throughout India. All delivery times are calculated from the time the order is approved and officially shipped (excluding statutory holidays and force majeure factors).

Standard delivery service:

Covering all major cities and most towns throughout India

The regular regional delivery time is 5-10 working days

Delivery to metropolitan areas (including Delhi, Mumbai, Bangalore, Chennai, Kolkata, etc.) and surrounding areas can be made within 3-5 working days

2、 Order processing flow

Order processing:

All orders will be reviewed and shipped within 48 hours

Weekends and statutory holidays will be postponed for processing

If there is a shortage of inventory products, customer service will proactively contact you to confirm a solution

Logistics tracking:

After the order is shipped, the system will automatically update the logistics status

You can check the logistics tracking number through the order details page

The delivery time starts counting from the moment the logistics provider collects the package

Holidays, peak seasons, or special weather conditions may cause delivery delays

3、 Order Management and Modification

Order inquiry:

After logging in to the account, you can check the details in "My Orders"

Real time tracking can be queried on the cooperative logistics platform through the logistics tracking number

Order modification:

After the order enters the "shipped" status, the information cannot be modified

If any modifications are needed before shipment, please contact customer service promptly for handling

4、 Receipt and Exception Handling

Notice of Receipt:

Please carefully check the appearance of the package when signing for it

Please contact customer service immediately if any damage, soaking or other issues are found

Cash on delivery orders can be paid after inspection for completeness

Delivery exception:

Due to incorrect information or contact failure, we will arrange for redelivery

Multiple failed deliveries will be returned to the warehouse

You can choose to refund (deduct actual shipping cost) or resend (additional shipping cost required)

Kind Reminder:

Please ensure that the shipping address and contact information are accurate and correct. Any delays caused by incorrect information will be the responsibility of the recipient.

We are always committed to providing you with safe and timely delivery services. If you have any questions, please feel free to contact our customer service team at any time. We will be dedicated to serving you.